The Trading Tool – privacy policy



Privacy Policy for The Trading Tool

Effective Date: 23 of September 2024

At Softbyus, we value the privacy of our users and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to safeguard your data when you use our app, The Trading Tool.

1. Information We Collect

When you use The Trading Tool, we may collect the following types of information:

  • Personal Information: We may collect your email address, username, and any other personal details that you voluntarily provide when you sign up or contact us for support.
  • Usage Data: Information on how the app is accessed and used, such as device type, app version, IP address, and usage times. This data helps us improve app performance and user experience.
  • Analytics Data: We may use third-party services (such as Google Analytics) to collect and analyze anonymized data related to app performance, user behavior, and trends.

2. How We Use Your Information

The information we collect may be used in the following ways:

  • To Provide and Improve the Service: We use the data to ensure smooth operation of the app, address bugs, and optimize features based on user feedback and performance data.
  • Communication: To contact you regarding updates, changes to the app, or respond to your inquiries.
  • Analytics and Insights: To analyze app usage trends, monitor the effectiveness of features, and enhance the app’s overall functionality.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With Service Providers: We may share information with trusted third-party service providers who assist us in operating our app or conducting our business (e.g., analytics, hosting, and customer service).
  • Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We take your privacy seriously and implement appropriate measures to secure your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

As a user, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectify: Request correction of any inaccurate or incomplete data.
  • Delete: Request deletion of your personal data, subject to legal obligations.
  • Opt-Out: Opt out of any marketing or communication from us at any time by contacting us.

6. Third-Party Links

Our app may contain links to third-party websites or services. Please note that these sites have their own privacy policies, and we are not responsible for their practices.

7. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the date of the update will be noted at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Softbyus
Email: info@softbyus.com